HH&K/STAHR Event – Using Emotional Intelligence to Diffuse Conflict in the Workplace (and at Home) (April )

Conflict is inevitable, but how we deal with conflict can make or break our workplace. Come learn practical strategies for improving how you deal with conflict in the workplace and how you lead through tension. We will cover recognizing emotional triggers that lead to unproductive conflict; options for healthy intervention; social media’s impact on conflict; and ways to recover when things go sideways.